WhatsApp bus tickets booking: Online bus ticketing platform redBus has come up with a new convenient and faster way to book tickets. Passengers can now book bus tickets directly through redbus chatbot on WhatsApp. The chatbot is designed to enable customers to book their bus tickets easily by interacting directly on WhatsApp.
Instant messaging platform WhatsApp is one of the most popular platforms in the country. Taking advantage of both its popularity and convenience, redBus aims to use this platform to enhance its booking process.
The company states that the WhatsApp chatbot will not only simplify the booking process but also save time for future trips and facilitate personalized queries. redBus feature is now available on the platform.
What would be the advantage
According to redBus, the new WhatsApp chatbot feature will make it easier for users to book tickets. This will eliminate the need to visit multiple websites or download additional applications. Customers will also get real-time booking confirmations and e-tickets directly on WhatsApp. Customers can get 24/7 customer support through WhatsApp.
How to book tickets
- Save the redBus chatbot number – 8904250777 – in your WhatsApp numbers list.
- Open WhatsApp and start a chat with the redBus chatbot by sending HI.
- The chatbot will welcome you and ask for your preferred language; You can choose between English or Hindi.
- Select the option ‘Book Bus Ticket’.
- Next, share your location and verify it.
- Now, enter your travel details and tap on ‘Continue’.
- You can also decide whether you want AC or non-AC bus for your journey.
- Next, view available buses based on your travel criteria, considering time and fares.
- Provide passenger details and choose the drop off point where you want to go.
- Payment can be made through WhatsApp, PhonePe or Gpay.
- You will get your ticket information and e-ticket via WhatsApp chat when the ticket is confirmed.
